Being the first person a customer sees or speaks with requires a high level of professionalism and courtesy. Receptionists provide general administrative support while greeting customers and handling queries and complaints via phone, email and general correspondence. This position has the most potential for special projects and supporting all departments. This is a stationary position.
The service office must be organized, efficient, and helpful to both technicians and customers. Making sure that each technician has enough work and has the tools they need for the work must be a priority. Customer communication and follow-ups lead to higher levels of customer service. This position supports the Service Manager in leading the Service Department to success.
The key role of an employee who works as an Accounts Receivable is to ensure their company receives payments for goods and services, recording these transactions accurately. To succeed in this role, you should be a skilled and thorough researcher with excellent communication and record-keeping skills. You must be detail-oriented, organized, and self-motivated, with strong math and computer skills.
Irish Boat Shop has been in the business of selling and servicing boats since 1961. Our founder, Dave Irish, started the Company in Harbor Springs, Michigan, and added Charlevoix and Traverse City locations. We are proud of our past and present success and always strive to give our customers high-quality service in a friendly and professional manner. Northern Michigan proves to be one of the most beautiful places with year-round outdoor activities and a small-town Midwestern feel. No matter the season, we have rugged trails, sand-covered beaches, snow-covered hills, and starry skies. Whether you are an outdoor enthusiast or enjoy tasting different craft beers, Northern Michigan has something for everyone.
We provide a positive, flexible work environment that allows you to excel and learn new skills with guidance from seasoned, experienced craftsmen. We offer a holistic benefit package and look for employees with a positive attitude and a willingness to contribute when necessary. We have unique opportunities for independent, motivated people who like to work outside alongside good people at a great Northern Michigan company. We are a full-service marina and boatyard for sail and powerboats. The variety of work and occasion for teamwork in our yard drives our employees to improve their skills and make the most of their workday.